Before you save health details for the first time, here is what happens to them, in plain words. By saving, you agree to it. Nothing here is required. Add only what you are comfortable with.
What this covers
Your health profile: height, weight, blood group, conditions, medications, allergies, an emergency contact, and any documents you add, such as reports, prescriptions and scans.
Your tracking: mood, sleep, water, meals and meal photos, weight, blood pressure, blood sugar, goals, reminders, mindfulness sessions, and your journal.
Why we keep it
To show it back to you: your history, charts, goals and the reminders you choose. That is all we use it for. We never sell it or use it for advertising.
Who can see it
- You.
- A professional, only if you tick "Share my health profile" when you book them. They see your height, weight, blood group, allergies, medications and conditions, for that one appointment, until it ends or is cancelled. Nothing else is shared, and nothing is shared with anyone else.
- Nobody at High Impact reads your health details or your journal. The one exception is a genuine emergency, when a specially authorised person may open your health profile after giving a reason. It is recorded, and you can see who opened it and when in Profile, under Your data and account. There is no way for anyone at High Impact to open your journal.
Meal photos
If you log a meal with a photo, the photo is sent to our AI provider, Anthropic, to estimate what is in it. The estimate is approximate. You can always log a meal without a photo.
Where it is kept
On our secure servers, not only on your phone. The most sensitive parts, and your journal, are encrypted when stored. Something you log offline waits, encrypted, on your phone until it can be sent. Our servers and some of our providers are outside Canada; the Privacy Policy says where.
This is not medical care
High Impact is not a health care provider. Your tracking, goals, ranges and estimates are for your own information. They are not a diagnosis or medical advice. If something worries you, talk to a doctor or another qualified professional.
In an emergency, call 911. If you are thinking about suicide or are worried about someone, call or text 9-8-8.
Your choices
- Change or delete any entry or document at any time.
- Download a copy of everything, including your health record and journal, from Profile, under Your data and account.
- Choose, each time you book, whether to share your health profile.
- Close your account. Your health information is deleted 30 days after it closes.
- Withdraw this consent at any time by deleting your health details or closing your account.
Questions? Write to connect@highimpact.app. The full Privacy Policy explains more.