High Impact ("High Impact," "we," "us," or "our") is an initiative connected to High Impact Women. The High Impact app (the "App") is designed to provide users with access to wellness, educational, community, marketplace, and event resources.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you use the App and related services.
By creating an account or using the App, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us, information generated through your use of the App, and information provided by third-party services that you choose to use.
A. Account and Profile Information
When you create an account or profile, we may collect:
- Full name
- Email address
- Phone number
- Password or authentication information
- Profile photo
- Location information that you choose to provide
- Professional or business information that you choose to include in your profile
- Other information you voluntarily provide
B. Health and Wellness Information
High Impact includes wellness tools that allow you to voluntarily record information about your health and wellness.
Depending on the features you use, this may include:
- Sleep information
- Hydration
- Mood
- Mindfulness activities
- Journal entries
- Food and nutrition information
- Food photographs uploaded by you
- Nutrition or macro information generated from information or images you provide
- Wellness goals
- Other wellness information you voluntarily enter
Some of this information may be considered sensitive personal information or health information under applicable privacy laws.
You are not required to use the health and wellness features of the App. If you choose to use them, you understand that you are voluntarily providing this information for the purposes described in this Privacy Policy.
High Impact provides wellness, educational, and informational resources. It is not intended to diagnose, treat, cure, or prevent any medical condition and is not a substitute for professional medical advice.
C. Community Information
High Impact may include community features that allow users to interact and share information.
If you participate in these features, we may collect information you choose to post or share, including:
- Posts
- Comments
- Questions
- Images
- Reactions or interactions
- Profile information associated with your posts
- Other content you submit through community features
Information shared through a community or other public-facing feature may be visible to other users. Please do not post information that you do not want other people to see.
D. Marketplace Information
High Impact may provide access to a marketplace or directory featuring businesses, professionals, service providers, products, programs, and other resources.
If you interact with a marketplace provider, we may collect information necessary to facilitate that interaction, including:
- Your name
- Contact information
- Service or product selections
- Appointment or inquiry information
- Transaction-related information
- Communications with a provider, where applicable
Marketplace providers may have their own privacy policies. When you interact directly with a third-party provider, you should review that provider's privacy policy before providing additional personal information.
E. Learning and Event Information
High Impact provides access to educational content, courses, learning resources, programs, and events through its learning management system and related platforms.
When you use these features, we may collect information such as:
- Courses or educational programs you enroll in
- Course participation and learning activity
- Course progress and completion information
- Assessment, quiz, or assignment information, where applicable
- Certificates or credentials earned, where applicable
- Events you register for or attend
- Event preferences or registration information
- Information you provide when participating in educational or event-related activities
- Communications related to courses, programs, and events
We use this information to provide access to educational content, track your learning progress, administer courses and programs, manage event registration, communicate with you about courses and events, and improve our educational and event offerings.
Some courses or events may be provided in partnership with third-party organizations, instructors, speakers, or service providers. Where applicable, information necessary to facilitate your participation may be shared with those organizations or individuals.
F. Payment Information
If you purchase courses, event registrations, products, services, subscriptions, or other offerings through High Impact, payments may be processed by a third-party payment processor such as Stripe.
We may receive information such as:
- Payment status
- Transaction amount
- Date of transaction
- Product, course, event, or service purchased
- Limited billing or payment information
We do not intend to store your complete credit card number or other full payment credentials on our own systems when payment processing is handled by a third-party payment processor.
Payment information is subject to the applicable payment processor's privacy policy and terms.
G. Communications and Notifications
If you provide an email address or phone number, we may use it to:
- Verify your account
- Send authentication or security codes
- Confirm account activity
- Send important service notifications
- Send reminders
- Provide course and event updates
- Respond to support requests
- Communicate with you about services you use
Where permitted by applicable law and where required consent has been obtained, we may also send promotional or marketing communications.
You can unsubscribe from promotional communications at any time by following the instructions provided in the communication or using available communication preferences.
H. Technical and Usage Information
When you use High Impact, certain information may be collected automatically, including:
- Device type
- Operating system
- App version
- IP address
- Device identifiers
- Browser information, where applicable
- Login information
- Dates and times of App activity
- Features used
- General usage information
- Crash reports
- Diagnostic information
We use this information to operate, secure, troubleshoot, maintain, and improve the App.
2. How We Use Your Information
We may use personal information to:
- Create and maintain your account
- Provide the App and its features
- Provide wellness and educational tools
- Allow you to track information you choose to record
- Support nutrition and wellness features
- Provide community functionality
- Connect users with marketplace resources and providers
- Provide courses, programs, and educational resources
- Track course enrollment, participation, and completion
- Manage event registration and participation
- Communicate with you about courses, programs, and events
- Process transactions
- Verify accounts and maintain security
- Send service-related communications
- Send reminders and notifications
- Respond to questions and support requests
- Improve and develop the App
- Understand how the App is used
- Detect and prevent fraud, misuse, and security incidents
- Protect the security and integrity of our systems
- Comply with legal obligations
- Establish, exercise, or defend legal claims
- Fulfill other purposes disclosed when information is collected or otherwise permitted by law
3. Health and Wellness Information
We recognize that health and wellness information may be particularly sensitive.
When you use High Impact's wellness features, you control what information you choose to enter.
We use this information to provide the wellness functionality you request, maintain your information within the App, and improve relevant features.
We do not sell your health or wellness information.
We will not use health information for unrelated advertising purposes without appropriate consent.
Please be aware that information you voluntarily share through a community post, profile, journal, or other feature may have different visibility depending on the feature and your settings.
4. How We Share Information
We may share personal information in the following circumstances:
Service Providers
We may use trusted third-party companies to help operate High Impact, including providers for:
- Hosting and infrastructure
- Learning management and course delivery
- Authentication
- Phone and SMS services
- Email communications
- Payment processing
- Analytics
- Customer support
- Security
- Technical development and maintenance
These providers may process information on our behalf for the services they provide and are expected to use appropriate safeguards.
Marketplace Providers
When you choose to contact, book, purchase from, or otherwise interact with a marketplace provider, information necessary to facilitate that interaction may be shared with that provider.
Course, Program, and Event Partners
When you register for or participate in a course, program, or event provided in partnership with a third-party organization, instructor, speaker, or service provider, we may share information reasonably necessary to facilitate your participation.
Legal and Safety Requirements
We may disclose information when reasonably necessary to:
- Comply with applicable laws, regulations, court orders, or legal processes
- Respond to valid government or law-enforcement requests
- Protect the rights, safety, and property of High Impact, our users, or others
- Investigate fraud, security issues, or unlawful activity
- Enforce our Terms and Conditions and other applicable policies
Business Transfers
If High Impact or substantially all of its assets are involved in a merger, acquisition, financing, reorganization, sale, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.
5. Third-Party Services
High Impact may use third-party services to provide certain functionality.
These services may include payment processing, authentication, communications, learning management, hosting, analytics, and other technical services.
For example, High Impact may use:
- Stripe for payment processing
- Twilio for phone verification, authentication, SMS notifications, or other communications
- A third-party learning management system for courses, educational content, learning progress, and related activities
The specific third-party providers used by the App may change over time.
Third-party providers have their own privacy policies and terms. We encourage you to review the privacy practices of services you interact with.
6. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide our services
- Maintain your account
- Provide access to courses, programs, and events
- Fulfill the purposes described in this Privacy Policy
- Comply with legal, accounting, or regulatory requirements
- Resolve disputes
- Enforce our agreements
- Protect our legitimate business interests
When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable law.
7. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.
However, no electronic storage system or method of transmitting information over the internet can be guaranteed to be completely secure.
You are responsible for maintaining the confidentiality of your account credentials and should notify us promptly if you believe your account has been compromised.
8. Privacy Breaches and Security Incidents
We take reasonable measures to protect your personal information. However, no system or method of transmitting information electronically can be guaranteed to be completely secure.
If we become aware of a security incident or privacy breach involving personal information, we will take reasonable steps to:
- Assess and investigate the incident
- Contain and address the incident
- Determine what information may have been affected
- Take reasonable steps to prevent or reduce the risk of further unauthorized access, use, disclosure, or loss
- Notify affected individuals and applicable regulatory authorities where required by applicable privacy laws
- Take other remedial measures that may be appropriate based on the circumstances
Where notification is legally required, we will provide information about the nature of the incident and the steps individuals can take to protect themselves, to the extent reasonably possible and permitted by law.
We may also work with relevant service providers, cybersecurity professionals, regulators, law enforcement, or other appropriate parties when responding to a security incident.
You should notify us promptly if you become aware of any suspected unauthorized access to your account or personal information.
9. Your Privacy Rights
Depending on where you live and the laws that apply to you, you may have rights concerning your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Withdraw consent where processing is based on consent
- Request information about how your personal information is used
- Object to or restrict certain processing
- Request a copy of certain information in a portable format
These rights may be subject to legal limitations and exceptions.
To make a privacy request, contact us using the information provided in the "Contact Us" section below.
10. Children's Privacy
High Impact is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
If you believe that a child under 13 has provided personal information through the App, please contact us so that we can take appropriate steps.
If a higher minimum age is required by applicable law or by the terms of the App Store or Google Play, that requirement will apply.
11. International Data Transfers
High Impact and its service providers may process or store information in Canada, the United States, or other countries where we or our service providers operate.
Privacy laws in those countries may differ from the laws in your place of residence.
Where required by applicable law, we will take appropriate steps to protect personal information transferred across borders.
12. Cookies and Similar Technologies
High Impact and its service providers may use cookies, software development kits, pixels, device identifiers, or similar technologies to operate the App, remember preferences, understand usage, maintain security, and improve our services.
The specific technologies used may vary depending on the App version and services implemented.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the App, our practices, technology, or applicable laws.
When we make changes, we will update the "Effective Date" at the top of this Privacy Policy.
Where required by law, we will provide additional notice or obtain consent before material changes take effect.
Your continued use of High Impact after the updated Privacy Policy becomes effective constitutes acceptance of the updated policy to the extent permitted by law.
14. Contact Us
If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact:
High Impact
An initiative connected to High Impact Women
Email: highimpactwm@gmail.com
For privacy requests, please include sufficient information for us to identify your account and understand your request.
15. Applicable Privacy Requirements
This Privacy Policy is intended to describe our privacy practices in a manner consistent with applicable privacy laws and regulations.
Depending on where you live and how you use the App, additional privacy rights or protections may apply.